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Associate HR Manager - LEAVE MANAGEMENT

J422842 Amsterdam Benelux €65K - €90K / Year

Associate HR Manager - LEAVE MANAGEMENT - Are you a dynamic leader with a passion for driving exceptional employee experiences?

We have an exciting opportunity for you! Our client is looking for an Associate Manager Leave Management to establish and lead a team of Leave Specialists within a Shared Services Model. In this pivotal role, you'll be responsible for ensuring the effective delivery of leave administration processes across the organization. You will oversee program compliance, champion continuous improvement initiatives, and provide strategic leadership to create an outstanding leave experience for employees. With a focus on building strong cross-functional partnerships, maintaining data integrity, and fostering a culture of empathy and professionalism, this role offers the chance to make a significant impact. If you're ready to take on a leadership challenge and make a difference, we want to hear from you!

As the Associate Manager Leave Management, you will establish and lead a team of Leave Specialists within a Shared Services Model, ensuring the effective delivery of leave administration processes across the organization.

You will oversee program compliance, drive continuous improvement initiatives, and provide strategic leadership to ensure an exceptional employee experience throughout the leave journey. The role requires building strong cross-functional partnerships, maintaining data integrity, and promoting a culture of empathy and professionalism within the team.

You will work with colleagues in key European markets to amalgamate existing long-term leave management functions into one central function.

• HYBRID Working 2-3 days at Amsterdam Office

• LEAVE MANAGEMENT EXPERIENCE ESSENTIAL>

• ADDITIONAL LANGUAGES NOTABLY GERMAN WELCOMED BUT NOT ESSENTIAL

Key Duties

Responsibilities:

Team Leadership & Strategy

• Establish and lead a team of Leave Specialists, fostering a collaborative and high-performing culture.
• Define and implement best practices for leave management, ensuring alignment with organizational goals.
• Train, mentor, and develop team members, creating growth opportunities and promoting a culture of continuous learning.
• Set clear team objectives, monitor performance, and provide constructive feedback.
• Act as the point of escalation for complex leave issues, providing guidance and resolution strategies.

Leave Administration

• Oversee the administration of leave programs, including maternity leave, parental leave, long-term sick leave, and other statutory or company-specific leave types.
• Ensure compliance with local and regional regulations, staying updated on legislative changes impacting leave policies.
• Review and approve leave-related documentation and ensure timely submission to relevant stakeholders.
• Collaborate with payroll to guarantee accurate and timely leave payments.

Employee Experience & Stakeholder Communication

• Provide empathetic support to employees navigating leave processes, ensuring a smooth experience before, during, and after leave.
• Collaborate with HR Business Partners, Centers of Excellence (COE), and HR Compliance teams to ensure consistent communication and process alignment.
• Deliver proactive and transparent communication to employees, managers, and other stakeholders.
• Facilitate effective reintegration of employees returning from leave.

Process Improvement & Reporting

• Analyze leave program performance, track key metrics, and compile actionable reports for leadership.
• Identify opportunities for process enhancements and implement solutions to improve efficiency and employee satisfaction.
• Maintain and update Workday knowledge portals and leave-related resources, ensuring accessibility and accuracy.
• Support the design and rollout of new leave programs, contributing to policy updates and process enhancements.

Compliance & Risk Management

• Ensure all leave practices are compliant with legal and organizational policies.
• Manage pay-impact leaves, including claims submission, participation in review meetings, and producing necessary reports.
• Monitor and maintain accurate case management documentation to mitigate risks and maintain data integrity.

Education & Training Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of professional experience in HR, with exposure to leave management.
• Strong understanding of leave administration and compliance requirements.
• Experience in a business-facing HR, HR Operations, or Shared Service role preferred.
• Proficiency in HRIS platforms (e.g., Workday) and workforce management tools (e.g., UKG).
• Fluency in English (written and spoken) and proficiency in a second European language (German, French, or Polish).
• Demonstrate ability to lead teams in fast-paced, dynamic environments.

Qualifications & Experience:

• Exceptional interpersonal and communication skills with the ability to navigate sensitive situations.
• Strong analytical skills, with experience in generating and interpreting reports.
• Excellent organizational skills and the ability to prioritize multiple tasks.
• Problem-solving mindset with a proactive approach to addressing challenges.
• Empathy, professionalism, and commitment to delivering exceptional service.

Package and Benefits

• Salary €65, 000 - €90, 000
• 12% annual bonus (Un capped)
• Pension, corporate package

Key Skills and Qualifications

Skills:

1. Leadership & Team Management:

• Ability to lead and inspire a team, fostering a collaborative and high-performing culture.
• Strong coaching and mentoring skills to guide team members through challenges and help them grow professionally.
• Ability to set clear goals, monitor performance, and provide constructive feedback.

2. Leave Management Expertise:

• In-depth knowledge of leave types (e.g., maternity, parental, long-term sick leave), regulations, and company-specific policies.
• Experience managing leave administration processes, ensuring compliance with local and regional legislation.
• Familiarity with HRIS platforms (e.g., Workday) for managing leave data.

3. Compliance & Risk Management:

• Strong understanding of legal and organizational compliance requirements related to employee leave.
• Ability to identify and mitigate risks associated with leave administration and ensure data integrity.

4. Communication:

• Excellent verbal and written communication skills to engage with employees, managers, and other stakeholders.
• Ability to provide empathetic support to employees navigating the leave process, ensuring clarity and understanding.

5. Process Improvement & Analysis:

• Analytical skills to evaluate leave program performance and track key metrics.
• Strong problem-solving skills to identify inefficiencies in processes and implement improvements.
• Ability to create and present actionable reports to leadership.

6. HRIS & Workforce Management Tools:

• Proficiency in HRIS platforms (e.g., Workday) and workforce management tools (e.g., UKG) to ensure the effective administration of leave programs.

7. Training & Development:

• Ability to develop training programs and resources for employees and team members, ensuring knowledge sharing and continuous learning.

8. Organizational & Time Management:

• Strong organizational skills to manage multiple leave cases and priorities simultaneously.
• Ability to prioritize tasks in a fast-paced, dynamic environment.

Attributes:

1. Empathy & Emotional Intelligence:

• Ability to empathize with employees and maintain a compassionate approach during sensitive situations, such as when employees are on leave.

2. Attention to Detail:

• Ensuring accuracy in leave documentation, compliance reporting, and case management documentation is essential to maintain integrity and reduce risk.

3. Proactive & Solution-Oriented:

• A proactive mindset to identify challenges and find solutions before they become issues.
• Problem-solving skills to address complex leave-related concerns effectively.

4. Adaptability & Flexibility:

• Ability to adapt to changing policies, new regulations, and shifting team dynamics.
• Willingness to embrace continuous improvement and change.

5. Professionalism & Integrity:

• Maintaining professionalism in every aspect of the role, especially when dealing with sensitive employee data and situations.
• A strong sense of integrity to ensure compliance with laws and organizational policies.

6. Collaboration & Stakeholder Engagement:

• Strong interpersonal skills for building relationships and collaborating with various HR teams, business partners, and other key stakeholders across the organization.

7. Cultural Sensitivity:

• Awareness and understanding of diverse employee backgrounds, and the ability to manage leave processes that align with the organization's global presence.